Responsible Gambling
Pelorus is acknowledged in the gaming industry as a successful operator of gaming machines with an emphasis on compliance and integrity.
The vast majority of patrons who support our Trust by playing the gaming machines at our licensed venues recognise that the occasional flutter is harmless fun. However, we acknowledge for a few people gambling can be addictive, and that this may cause social or economic problems for those people.
With this is mind the Trust has been a leader in the industry by introducing a responsible gambling programmed into all of our tavern and bar sites. Our machines are only located in areas designated as restricted or supervised, ensuring that no one under 18 years of age can play a machine.
Our venue personnel are trained to recognise the signs of problem gambling and a self-exclusion process is available for any patrons who wish to ban themselves from the gaming environment. Please see the Self-Exclusion page for more details
The Trust has a Harm Minimisation Policy which is on display in all our venues. This policy is as follows:
Helpline links
Gambling Help Line: https://www.gamblinghelpline.co.nz
Choice Not Chance: https://www.gamblehostpack.choicenotchance.org.nz/resources
To contact the Gambling Helpline:
The Gambling Helpline also offers four specialist services; Maori Gambling Helpline, Pasifika Gambling Helpline, Debt Gambling Helpline and Youth Gambling Helpline.